Shipping policy

Terms of sale

The conditions of sale establish a legally binding agreement between you and us, protecting your right as a customer and ours as a company. It would be interesting if you read these conditions before making any payment.

 

Order

Placing an order at 4sbrand.es implies acceptance of prices, product descriptions and general conditions of sale. Your commitment is to provide us with true and valid information such as your email address, postal address and other necessary information to correctly process your order and to be able to contact you if necessary. Otherwise, we will not be able to process your order correctly. By placing an order at 4sbrand.es you also guarantee that you are fully authorized to use the debit or credit card that you provide to make the payment. We may need to contact you to verify any of the information you have provided us.

 

Order and invoice confirmation

Once the order has been placed and the payment confirmed, we will send you a confirmation of your purchase by email, in which you can find attached an order receipt. If you can't find it in the inbox, remember to check your junk mail box or, if you use gmail and it appears in the "promotions" tab, you can drag it to the "main" tab to make it easier for you to access to the information we send you.

If you want to request an invoice, you must let us know by sending an email to 4sbrandforyou@gmail.com, including your order number so that we can easily locate it and issue the corresponding invoice.

 

Change of contact or delivery details

If you detect an error in the contact or delivery details that you have provided, you can notify us so that we can modify them by sending us an email to 4sbrandforyou@gmail.com

 

Availability

Currently the articles offered through 4sbrand.es are available to be delivered anywhere in Spain. Orders will be subject to product availability: if supply difficulties occur or there are no items in stock, we will notify you when it will be available again, as well as the possibility of acquiring a product with similar characteristics and equal value or higher. If you do not want to order a replacement product or wait to receive a new stock of the requested product, we will refund the total amount paid.

 

Delivery

Our commitment is to deliver the products in perfect condition to the delivery address that you have provided us during the purchase process.

 

 

 

Withdrawal and modification of products

We reserve the right to withdraw any of our products from our website at any time, as well as to remove or modify materials or contents thereof, for whatever reasons, without prior notice.

 

Product prices

The prices of each product will be published at all times on 4sbrand.es. This price will include VAT. The price of shipping costs will be indicated in the final phase of the purchase process, when selecting the country or place of delivery. The price must be paid in full at the time of purchase.

Although we reserve the right to modify the price of the products for sale on 4sbrand.es, the price that we charge or reimburse you will be the one that was published in the product file at the time of purchase.

 

Payment

The payment of the orders can be made through the following methods: debit or credit card Visa or Mastercard.

We reserve the right to modify, add or eliminate payment methods, without the user being able to make claims for this reason. In case you want to buy and cannot find a payment method adjusted to your interest, send us an email to 4sbrandforyou@gmail.com so that we can study a way to make the payment.

The card is charged in real time through our payment gateway, once the veracity of the data has been verified by the corresponding financial institution. We will not be responsible in the event that the issuing entity of your credit or debit card does not authorize the payment, as well as we are not responsible for possible computer failures that have their cause in financial entities or in their payment platforms.

Likewise, we reserve the right to take the measures we consider appropriate, including the cancellation of the order, the collection of any additional surcharge or the blocking of any user. In case of observing suspicious or fraudulent activities.

 

Cancellations, changes and returns

We process orders very quickly but we will try to do our best to accommodate any changes you need to make. For any change or cancellation of your order please send us an email to 4sbrandforyou@gmail.com.

 

Guarantee of the products purchased

When purchasing any product in 4sbrand, you will have a period of 30 days from when we deliver the product to return it without the need for any explanation.

On the other hand, in addition to the 30 days to return the product and in accordance with Royal Legislative Decree 1/2007 of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users, we will respond as manufacturing defects that appear within a period of two years from the delivery of the order.

In the case of observing any defect, you must inform us as soon as possible from when you observe the anomaly, informing us in an email to 4sbrandforyou@gmail.com of the number of your order number and the problem observed. Our warranty will cover manufacturing defects. Therefore, defects or deterioration caused by external factors (accidents, wear, misuse, improper handling of the product), as well as products whose original shape has been manipulated, altered or repaired by the client or by third parties not authorized by us, will be excluded. .

You can consult the conditions and the return procedure in our section "shipments and returns"

 

Written communications and notifications

Although the applicable regulations usually require that part of the communications that we maintain with you be made in writing, the use of 4sbrand.es implies the acceptance that the communications with you take place for the most part through email: all relevant information or notification that we need to communicate to you will be done through the contact email you have provided us, fulfilling the same requirements as if they were made in writing on paper.

In any case, we reserve the right to send you information or communications to the postal address that you have provided us when placing the order.

For your part, you can request any information, ask us any questions or send us your comments, suggestions or incidents by sending us an email to 4sbrandforyou@gmail.com. We try to respond to all emails that reach us within a period of approximately 24 - 48 hours.

 

 Nullity or ineffectiveness of the clauses

If any clause of those included here is declared totally or partially null, it will only affect that provision. The rest of the conditions will remain in force.

 

Modification or end of products or services

We reserve the right to modify, suspend, withdraw or terminate the sale of products as well as the contents of 4sbrand.es, partially or totally, at any time, and without the need for prior notice to users of the website.

Likewise, we may temporarily suspend access to the website for maintenance, repair or improvement without prior notice.

We reserve the right to cease to exist without prior notice and despite the secondary effects that this may cause on our army of faithful.